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1-856-397-0149

joe@gilmoresautorepair.com

Mon-Fri: 9:00AM – 5:00PM

SCHEDULE YOUR APPOINTMENT TODAY 1-856-397-0149

FAQ

How long will it take to complete the repairs?

We try to complete most repairs the same day. If this is not possible, We will continue the repairs the next business day ensuring to accommodate your schedule. If your vehicle needs additional repairs that we do not provide, You will need to arrange with a tow service or a shop that offers those types of repairs or rebuilds.

How much will it cost?

The initial cost for us to diagnose your vehicles issue is a standard travel fee of $50.

This fee is waived if you agree for us to do the repairs.

Costs for the repairs or maintenance being done, which vary depending on the types of services you need. We provide a free estimate to help you with this.

My car is running rough. Do I need a tune-up?

If your car is running smoothly and has no dashboard warning lights, you likely do not need an immediate tune-up. Modern cars generally require less frequent maintenance than older vehicles, often only needing spark plugs changed every 30,000 to 100,000 miles. Regular oil changes, filter replacements, and fluid checks are typically sufficient.

When to Consider a Tune-Up (Even if it feels okay):
  • Mileage Milestone: If your car is approaching 30,000, 60,000, or 90,000+ miles (check your owner’s manual), it may be due for scheduled maintenance.
  • Preventive Maintenance: A tune-up can replace old spark plugs and air filters to prevent future performance drops
Signs a Tune-Up Might Still Be Needed:
  • Reduced fuel efficiency.
  • Sluggish acceleration or hesitation.
  • Rough idling or stalling
Is there a charge to check out my car?

We charge a travel and diagnosis fee of $50 

This fee is waived if we do the repairs or maintenance on your vehicle.

Do I need an appointment for a repair?

You do need an appointment for repairs or maintenance done on your vehicle. You can schedule your appointment online or by calling our office directly at 772-360-1133

What credit cards do you take?

We accept Debit, Visa, Mastercard, Discover & Amex.

We also additional payment plan options at checkout through online vendors.

Why does my car need maintenance if it's running fine?

Regular car maintenance is essential, even when running fine, to prevent premature wear, avoid costly breakdowns, and ensure passenger safety. Proactive servicing identifies hidden issues like worn brakes, degrading fluids, or damaged belts before they fail, ultimately extending your vehicle's lifespan and saving money.

Here is why regular maintenance is crucial:

  • Prevent Expensive Repairs: Routine checks, such as oil changes and inspections, catch issues early, preventing severe engine damage or complete system failures.
  • Safety Assurance: Regular inspections ensure that critical components like brakes, tires, and suspension are functioning properly, reducing the risk of accidents.
  • Optimal Performance & Fuel Efficiency: Changing air filters and spark plugs, along with keeping tires properly inflated, ensures the engine runs efficiently and uses less fuel.
  • Retain Resale Value: A vehicle with a documented service history is more valuable and appealing to potential buyers, indicating it has been well-cared for.
  • Longevity: Regular maintenance keeps all parts functioning smoothly, preventing premature failure of parts and enhancing the car's overall lifespan
What will happen if I don't have the repairs done right now?
  • Engine & Transmission Damage: Neglecting oil changes turns oil into sludge, while ignoring transmission fluid service causes broken gears. Skipping timing belt replacements can result in catastrophic engine failure.
  • Safety Hazards: Worn brakes, worn-out tires, and broken shocks increase stopping distances and reduce handling capability.
  • Higher Costs: Minor issues, such as small fluid leaks, turn into major repairs (e.g., radiator failure due to ignored coolant flushes) that cost significantly more than the initial fix.
  • Breakdowns and Convenience: Missed maintenance, such as ignoring battery issues or failing to replace belts/hoses, leads to unexpected breakdowns.
  • Reduced Value: Poor service history, detected through a Carfax Vehicle History Report, lowers the trade-in or resale value
  • Battery/Electrical: Corroded terminals cause non-starts.
  • Spark Plugs: Causes engine misfires, reduced fuel economy, and potential damage to the catalytic converter.
  • Suspension: Worn struts/shocks cause severe instability

In short, procrastination transforms minor, inexpensive repairs into major, dangerous, and costly malfunctions

What Should I Do When My Check Engine Lights Come On?
  • Check the behavior: A flashing light means immediate danger to the catalytic converter or engine, requiring a tow. A steady light requires prompt, but not immediate, diagnosis.
  • Check the gas cap: A loose or broken gas cap often triggers the light. Tighten it until it clicks.
  • Reduce strain: If the light comes on while towing or driving at high speeds, reduce your speed and, if possible, stop towing.
  • Check other gauges: Look for overheating (temp gauge) or low oil pressure
  • Look for symptoms: Note if the car is running rough, shaking, smelling of sulfur, or losing fuel economy.
  • Schedule a mechanic: Even if the car drives normally, have the code cleared and the issue fixed promptly to avoid further damage
How Often Should I Have My Brakes Checked?

Brake systems should be inspected at least once a year, though every six months (or every 6,000–12,000 miles, often paired with tire rotations) is recommended. Frequent driving in heavy stop-and-go traffic or harsh conditions may necessitate more frequent checks, as brake pads typically last between 15,000 and 60,000 miles

  • When to Inspect: A solid rule of thumb is to check your brakes whenever you rotate your tires—usually every six months.
  • Driving Conditions: If you commute in heavy traffic, drive aggressively, or tow heavy loads, you may need inspections every 6 months or with every oil change.
  • Warning Signs: Immediately have your brakes checked if you notice the brake warning light, squealing or grinding noises, a vibrating steering wheel, or decreased stopping power.
  • Fluid Service: Brake fluid should typically be flushed every 2 to 3 years to ensure effectiveness

 

What types of Services do you not provide?
For Cars & Trucks
  • No Major Engine work
  • Steering Systems
  • No window replacements
  • No Brake Fluids & Transmission Fluids

 

For Diesel Trucks
  • NO Brake & Transmission Fluids
  • No Brake lines
  • No Steering System Rebuilds
  • No Major Engine Repairs
  • No Window Replacements
For Diesel Trailers:
  • No Refrigerated Engine Repairs
  • No Wheelend work 
  • NO Swing door replacement
  • No Liftgate Repairs
  • No Tire Repairs 

 

What is a Mobile Technician

A mobile auto repair technician is a certified professional who travels to a customer's location—home, office, or roadside—in a fully equipped service vehicle to diagnose, repair, and maintain vehicles on-site. Offering a convenient alternative to traditional shops, avoiding towing fees and reducing downtime for the vehicle owner

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